| Helen Ball | Town Clerk | Overall responsibility for Town Council workforce. | 01743 257650 | helen.ball@shrewsburytowncouncil.gov.uk |
| Adrian Plimmer | Health & Safety Manager | Responsible for ensuring the Town Council complies with health and safety legislation, undertaking risk assessments, promoting safe working practices, and providing advice and training to staff, councillors, and contractors. | 01743 281010 | adrian.plimmer@shrewsburytowncouncil.gov.uk |
| Andy Hall | Youth & Community Manager | To develop, manage and promote high quality youth and community development work in partnership with young people, local communities, staff and other partners in Shrewsbury. To supervise, direct and co-ordinate the work of youth workers and volunteers. | 07976 020819 | andy.hall@shrewsburytowncouncil.gov.uk |
| Andy Watkin | Head of Resources | Responsible for all things of a financial nature. | 01743 257657 | andy.watkin@shrewsburytowncouncil.gov.uk |
| Amy Jones | Amenity Space Manager | To provide horticultural, grounds maintenance and arboricultural duties (formative pruning & storm damage) for Shrewsbury Town Council amenity areas; covering the Quarry Park, pocket parks, closed churchyards, floral infrastructure and planting and maintenance of all ornamental displays including traffic roundabouts and splitter islands. | 07855106107 | Amy.Jones@shrewsburytowncouncil.gov.uk |
| Clare Turner | HR Manager / Deputy Town Clerk | To support the Town Clerk as a senior manager, actively contributing to the development of the Town Council’s Corporate and Strategic Plans and deputise for the Town Clerk in her absence. | 01743 257664 | clare.turner@shrewsburytowncouncil.gov.uk |
| Danny Powell | Operations Manager | General grounds maintenance, public conveniences. Overall responsibility for grounds maintenance. | 07974 190588 | danny.powell@shrewsburytowncouncil.gov.uk |
| Debbie Entwistle | Play & Horticultural Development Officer | Maintenance, inspections, refurbishment, vandalism, complaints. Town Council play areas. Planting & landscaping schemes. | 01743 257660 | debbie.entwistle@shrewsburytowncouncil.gov.uk |
| Heather Phillips | Finance & Admin Support Officer | Raising purchase orders and processing invoices for services provided to the Council and issuing invoices for goods/services provided by the Council, including undertaking appropriate checks and controls and taking/initiating any necessary follow up action. | 01743 257652 | heather.phillips@shrewsburytowncouncil.gov.uk |
| Ian Thorpe | Commercial, Markets & Events Manager | To be responsible for the day-to-day management and strategic development of sports and recreational facilities, large events, fishing rights and markets. To ensure compliance with licensing & events management and reporting to the Unitary Council’s Emergency Planning Team & the Safety Advisory Group. | 01743 257662 | ian.thorpe@shrewsburytowncouncil.gov.uk |
| Jim Goldsmith | Countryside & Greenspace Manager | To manage all aspects of Shrewsbury Town Council’s countryside, informal green space grounds maintenance, arboricultural, woodland management, bereavement responsibilities at Longden Road Cemetery, rural burials when requested, rural closed churchyards, cemeteries and associated green space. | 07976 021220 | jim.goldsmith@shrewsburytowncouncil.gov.uk |
| Louise Smith | Human Resources Officer | Responsible for delivering day-to-day HR services, including recruitment, employee relations support, payroll administration, and policy implementation. She works collaboratively with managers and staff to foster a positive, supportive, and well-managed working environment. | 01743 281010 | louise.smith@shrewsburytowncouncil.gov.uk |
| Mark Jones | Building Officer | Responsible for the day-to-day management, maintenance, inspection, and security of Town Council buildings and facilities, ensuring they are safe, compliant, and fit for use by staff, tenants, and the public. | 01743 281010 | mark.jones@shrewsburytowncouncil.gov.uk |
| Mark Preece | Recreation & Formal Space Manager | Manages the day to day maintenance of all town Council recreational facilities and external contracts. | 07974 208900 | mark.preece@shrewsburytowncouncil.gov.uk |
| Max Ball | Communications Officer | Co-ordinate the Councils Media & Communications including Website, Press Releases, Newsletters and Social Media. Principle contact for the Town Council’s involvement in Shrewsbury in Bloom | 01743 257649 | max.ball@shrewsburytowncouncil.gov.uk |
| Michelle Farmer | Committee Officer & Executive Assistant | To provide executive support to the Town Clerk and to assist Shrewsbury Town Council in the organisation of its Council and Committee meetings. | 01743 257653 | michelle.farmer@shrewsburytowncouncil.gov.uk |
| Millie Chivers | Customer Services Assistant | First point of contact for residents regarding Shrewsbury Town Council’s services | 01743 281010 | Millie.Chivers@shrewsburytowncouncil.gov.uk |
| Mike Pugh | Contracts & Arb Officer | Land identification and issues re: Town Council assets. Tree management and maintenance. Recreational facility maintenance. | 01743 257661 | mike.pugh@shrewsburytowncouncil.gov.uk |
| Rachel Follette | Health & Safety Administrator | Provides administrative support to the Health and Safety Manager, maintaining records, coordinating training, monitoring compliance documentation, and assisting with the implementation of health and safety procedures across the Town Council. | 01743 281010 | Rachel.follette@shrewsburytowncouncil.gov.uk |
| Ruth Jones | Office Manager | Manage admin support team staff. Oversee and produce all overtime, sickness and holiday information and prepare the necessary documentation for payroll. Principle contact for the Town Council’s involvement in Team Shrewsbury. | 01743 257656 | ruth.jones@shrewsburytowncouncil.gov.uk |
| Sally Nicholson | Administrator / Assistant to Mayor | Providing administrative support for Officers and the Mayor. | 01743 257655 | sally.nicholson@shrewsburytowncouncil.gov.uk |
| Sarah Alexander | Customer Services Assistant | First point of contact for residents regarding Shrewsbury Town Council’s services | 01743 257654 | sarah.alexander@shrewsburytowncouncil.gov.uk |
| Sarah Loeptien | Administrator | To arrange training for operatives, Team Managers and ensure all training records are maintained manually & electronically. To arrange and co-ordinate any external servicing, MOT and repairs of vehicles in conjunction with the Mechanical team. | 01743 257647 | sarah.loeptien@shrewsburytowncouncil.gov.uk |
| Sarah Rollason | Customer Services Assistant | First point of contact for residents regarding Shrewsbury Town Council’s services | 01743 281010 | Sarah.Rollason@shrewsburytowncouncil.gov.uk |
| Sam Jewell | Marketing Officer | Media & Communications including Website, Press Releases, Newsletters and Social Media | 01743 257645 | sam.jewell@shrewsburytowncouncil.gov.uk |
| Stuart Farmer | Operations Manager | General grounds maintenance, public conveniences. Overall responsibility for grounds maintenance. | 01743 257648 | stuart.farmer@shrewsburytowncouncil.gov.uk |
